Valid Prescriptions Required

• All prescription medications require a valid prescription from a licensed healthcare provider
• Prescriptions must be current and not expired
• We reserve the right to verify prescriptions with the prescribing doctor
• Controlled substances are subject to additional verification requirements

Pharmacist Consultation

Our licensed pharmacists may contact you for consultation regarding your medications, potential interactions, or clarification of prescription details.

Order Processing

• Orders are processed during business hours (Monday-Saturday, 8AM-8PM)
• We reserve the right to refuse or cancel any order
• Order confirmation does not guarantee product availability
• Prescription orders require pharmacist approval before processing

Payment Terms

• Payment is required at the time of order placement
• We accept major credit cards, mobile money, and bank transfers
• Prices are subject to change without notice
• All prices include applicable taxes unless otherwise stated

Delivery Policy

• Delivery times are estimates and not guaranteed
• Someone must be available to receive the delivery
• Temperature-sensitive medications require immediate refrigeration
• Delivery fees apply based on location and order value

Returns and Refunds

• Prescription medications cannot be returned once dispensed
• Over-the-counter products may be returned within 30 days if unopened
• Damaged or incorrect items will be replaced at no charge
• Refunds are processed within 5-7 business days

Medical Advice

Health+ Pharmacy does not provide medical advice, diagnosis, or treatment. Always consult with your healthcare provider before starting, stopping, or changing any medication regimen.

Liability Limitations

• We are not liable for delays caused by circumstances beyond our control
• Our liability is limited to the cost of the products purchased
• We are not responsible for adverse reactions to medications
• Users are responsible for providing accurate information